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25108 Marguerite Parkway
Mission Viejo, CA 92692
Billing and Payment
Maverick Document Signings, Inc.
742 Mink Ave. #12
Murrells Inlet, SC 29576
Maverick Signings Hours of Operation
Saturday 9-3pm PST
We will post our Holiday hours a month before each Holiday or you may call Maverick for further details
For billing questions: billing@MavSign.com
For Sales questions: sales@MavSign.com
For Notaries: info@MavSign.com
For Dealerships and Automotive Associations: customerService@MavSign.com
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Frequently Asked Questions
For Offsite Signings, Maverick schedulers are available from Monday to Friday 7:00AM - 5:30PM Pacific Time and Saturdays 9:00AM - 1:00PM Pacific Time. Notaries availability is dependent on local time as well as their independent contractor schedule. Instore Maverick options are available to Dealerships anytime during Dealership business hours.
With the combined Dealership safeguards and the Notary lending their industry knowledge and practices, Maverick is the safest signing option on the market. We pride ourselves on customer privacy throughout and after each signing. Customers and purchases are vetted to ensure accuracy and compliance.
Unfortunately, no. Our network of remote notarization options deals only with the automotive industry.
Yes, although we don’t know the full scale of your operations yet, we do know our product; it’s fully customizable and works just as well on your dealership and your flagship/Corporation.
Sign up on our dealer registration page to streamline your operations, securely manage Offsite Signings, and expand your digital market.
Please visit the page dedicated to the Mavsign notaries. There you will find more information and the notary registration form. We look forward to hearing from you!
With Mavsign you get the premier Offsite Signing experience - complete document package for your customers in all 50 States including Alaska and Hawaii. We do not cover any US territory including Guam, Puerto Rico or the Virgin Islands
Once Maverick receives the Offsite Signing Order from your Dealership, it will be assigned a dedicated Scheduler to assist throughout the signing process. Once Maverick acquires a notary, one of our Schedulers will provide detailed information about your signing via email. Our standard turnaround time is 4 to 6 days but can vary depending on situational circumstances. If you have questions regarding Mavericks' role in your signing, please contact your Dealership representative.
Mavsign provides a number of fast and secure onsite and offsite professional services for the retail automotive industry. In partnership with the Dealerships, Maverick will pair your offsite customer with a state commissioned notary in order to facilitate a smooth and accurate signing. Our Remote VerifyID and InStore VerifyID services are encouraged as additional fraud prevention practices through accurate client validation. Learn more about our services.
Certain affidavits, deeds and powers of attorney may not be legally binding unless they are properly notarized. Some states may require notarization of certain DMV documents or contracts. Private entities and individuals may require notarization to strengthen the document and to protect it from Fraud.
No. A notarization typically means the signer acknowledged to the notary that they signed the document stating the affirmation of their identity pertaining to their transaction. Documents with a notarization requirement must have the appropriate notarial verbiage present.
A Maverick Scheduler is only available on our Offsite Signings. All instore services are completed by a dealership representative and do not require a Maverick Scheduler. Our technical team is available for both offsite and instore assistance.
These cases are automatically escalated to our Fraud Team who are always on stand-by to manually review each situation. With Mavericks VerifyID software, thumbprinting requirement, strict compliance and years of experience, our safeguards in place for each offsite signing add several crucial layers to the fight against fraud. Mavericks Fraud Team will reach out to the Dealership for relevant customer information that may have been provided to the Dealership to secure and start the signing process.
Our Maverick notary will meet with the signer provided by the Dealership. At the signing the notary will collect the customers DL/Passport as well as any other identification requested by the Dealership.
Once a Dealership submits an order to Maverick the signer will receive the VerifyID secure link via SMS text.
The 3-step process is extremely easy, user friendly and can be completed in a matter of minutes. Once the customer consents to the image capturing they will use the self guided prompts via the text link. They must capture a clear photograph of their ID, take a selfie and submit. That’s all. The VerifyID software and our Maverick team will do the rest.
First, we ask our clients to repeat the process. If the second attempt fails as well, the case will automatically be sent to our Assist team.
The fastest reevaluation takes less than 5 minutes. Some cases will require further research to ensure the authenticity of the client’s ID. Our experts usually solve these issues in less than 2 hours during business hours and are the optimal tool for identity theft protection.
Over 10,000 certified notaries everywhere in the US are part of the Mavsign team and their numbers keep growing.
Most dealerships only go after off-site or out-of-state business when the risk is minimal. Otherwise, you are playing with fire—and you will get burned. The drawbacks to off-site signings have been waiting for money to clear, lengthy contract transit times, or documents not signed correctly. In addition, you face the possibility of fraudulent transactions or money-laundering scams. Maverick is your finance department's liaison, your eyes and ears outside the dealership. Our signers are all state-commissioned, trained and Maverick-certified to handle your transactions quickly and accurately.
Yes, it streamlines off-site documentation signing and reduces the inherent risks of these transactions while your store increases sales and profitability. We are a great addition to your organization's Red Flag Compliance program!
The Maverick notary will ask to see a current driver's license or passport for each signer. An Affidavit of Identity is filled out and notarized for each signer. These affidavits are returned with your docs to be filed with the deal. In addition, Maverick follows our own internal procedures for red flag notification and implements other safeguards as Maverick deems necessary.
It depends on your store needs. The Classic Maverick signing pack enables you to send any number of documents to be signed by your customer. It also gives you the option to choose the VerifyID security process, expedite the completion time with Rush and Upload the documents for the notary. A lighter version is MavLite. It involves the same mechanism but with the ability to provide a maximum of 5 pages of documents to be signed and the VerifyID process is mandatory. To only validate the clients’ identities you have two simple and effective options. Remote VerifyID allows your offsite customers to validate their identity through Mavsign’s trusted platform on their mobile devices with instant responses. InStore VerifyID gives real-time responses for ID verifications for all in-store prospects.
Depending on your dealership needs, we have three price plans to choose from.
Yes. The size or client base of car dealerships will never be a setback in using our product at its full capacity. The platform we use scales well to any seller. Register your dealership to safely move more cars for clients anywhere in the US!
The turnaround time for our classic offsite signings is 3 to 7 business days. Completion time can be expedited by selecting RUSH when the order is submitted. Our Mavlite and Upload order options have the same turnaround time and are dependent on the standard or RUSH selected.
The remote VerifyID and in store VerifyID processes can produce instant responses based on the customer's completion.
The Mavsign platform is very straightforward and user-friendly. We advise Dealers to take a look around its features and start putting in their orders. Should you have any questions, the integrated help desk is there to assist.
This process takes around 10 to 15 minutes for the typical user.
Recognizing and understanding the signs is key in aiding the fight against Fraud. Following your Dealership compliance requirements along with using Maverick and utilizing our VerifyID software for all offsite and instore signings will significantly decrease if not completely eliminate the opportunity for fraud to occur.
If your Dealership suspects fraud or identity theft on a Maverick signing please contact us immediately. The quicker our Fraud Team is contacted the quicker we can assist in completing our strict fraud procedures and the greater the chances are to stop the fraudulent activity.
Having our trusted notaries collect a thumbprint for each signer is a crucial step in fraud prevention. We understand that some customers can be sensitive to this request. From our experience, when the Dealership informs the customer of this request ahead of time it significantly cuts down on customer apprehension. In the event Law Enforcement gets involved in a fraud situation, the print can be the difference between a complete vehicle recovery or a complete loss.
Yes. The size of car dealerships will never be a setback in using our product at its full capacity. The platform we use scales well to any seller, big or small. Register your dealership to move more cars safely for clients anywhere in the US!
Because it can do better than fine. It can do great! Not only will you be able to close sales with customers who find your stock online but also add additional reassurance with your inhouse signers. Mavericks unmatched fraud compliance, our verification software and the expertise of our entire team creates not just a fine Dealership but a better partnership. Contact us and we’ll answer all of your questions!
Once your notary profile has been completed, you will be contacted for orders based on your proximity to the customer, your availability and credentials. For example, if you don’t have the ability to print documents but the order contains files uploaded by the dealer, then you will not be matched with the customer, even if you are the closest to them. The same goes for the situation in which you might be the closest notary to the client, but they are in a neighboring state in which you are not commissioned.
Mobile notaries will be paid per signing for services rendered on a net 30 from completion and AOI uploaded to Maverick through your notary portal. Compensation is similar to a mortgage loan signing, although the engagement typically takes less than 30 minutes to complete. Mileage/time adjustments for out-of-area signings will be negotiated prior to your acceptance of the signing. Agreed-upon terms will be noted on the notary confirmation.
Mobile notaries are an essential element in the Mavsign infrastructure. Two main reasons for lengthy or even abandoned signing by the customer are missing signatures on documents and their ability to negotiate deals with other dealerships based on the contracts they were sent. The notary’s presence at the signing makes sure that these two instances are avoided. We need competent, full-time, mobile notaries located throughout the nation to complete our automotive-related signings.
In most cases original Dealer documents will be overnighted to the delivery address in your notary profile. In other cases, the Dealership will provide printable Dealer documents that the notary will print out in order to complete the signing.
If you are already qualified as a notary, fill in the registration form and we’ll let you know how soon the onboarding process can start for you. The frequency in which you receive signings is dependent on the orders submitted by the Dealership.
A Maverick Affidavit is provided and printable via the confirmation email once a notary agrees to complete the signing.